A few important notes:

✅ Double-check your invoice – Once your invoice is paid and approved, we are not responsible for any mistakes.
– Quantities may have changed during the ordering process.
– Shipping information may be different from previous orders.

📦 Open your shipment immediately. If anything is missing or needs adjustments, we need to know right away—please don't wait until the day before your event.

Terms and Conditions

Thank you for choosing Sash Fabulous for your Custom Print Ribbon and Sash order! By placing your order, you're confirming the following so we can create your order with care and attention:

Invoices: If your order is invoiced, invoices are held for 3 days pending payment to secure your place in our production queue. After 3 days, unpaid invoices will be automatically canceled and removed from the production schedule so we can accommodate other pending orders. Orders may still be reopened after cancellation based on current production availability; however, late fees and/or rush production fees may apply depending on timing and delivery needs.

Custom Orders:
– All ribbons and sashes are custom-made just for you and are nonreturnable and nonrefundable.
– If your selected sash, ribbon or print colors are unavailable from our distributors or do not meet our quality standards due to product imperfections, we may make suitable substitutions while staying true to your approved color scheme.

In-Hand Date: The "in-hand date" is the day you need your order delivered—not your event date. This gives you time to inspect and prepare your items before use.

Shipping Care: We take great care to ensure your ribbons and sashes arrive in perfect condition by:
💌 Packaging securely to prevent damage during transit.
💌 Shipping via trusted carriers with tracking included.
💌 Allowing delivery windows that factor in unexpected delays whenever possible.

Communication & Revisions:
– We'll always reach out if updates or clarifications are needed.
– If we can't reach you in a timely manner, we'll proceed with necessary adjustments based on the approved design to ensure your order is completed on time.

Rush Orders: Need your ribbon or sash order faster? Rush fees apply to meet tighter timelines and ensure we have enough time for production and shipping:
$25 – delivery within 14 business days
$35 – delivery within 10 business days
$45 – delivery within 7 business days
$65 – delivery within 5 business days

By placing your order, you're also confirming that you've reviewed and agree to our Terms of Service and Return Policy.

We're so excited to bring your sash vision to life! Have questions? We're just a message away!